Yes, we joined the Flower network in November 2023. Flower brings together independent campsites that want to share the family and nature spirit to offer successful holidays and benefit from a professional network to work in a sustainable and thoughtful way.
A QUESTION? WE HAVE THE ANSWER
The campsite is now a Flower campsite?
What can we do at our campsite?
We are on the banks of the River Drôme, where you can swim, play and go down the river in rubber rings. We offer canoe trips from the campsite. We have 2 swimming pools, and are at the start of very pleasant walks and hikes.
What can you do in the vicinity of the campsite?
You can walk, cycle, climb, ride a road bike, mountain bike or gravel bike. You can discover the Vercors and the Drôme bio-valley. And find natural swimming pools in the Roanne valley!
I haven’t received a booking confirmation or entry voucher. What should I do?
You can check your spam: you have received confirmation of your booking on receipt of the deposit and will receive an e-mail for the balance one month before your stay, as well as confirmation of receipt of the deposit.
Is it possible to arrive outside reception opening hours?
Yes, you have the “late arrival” option which allows you on certain dates to arrive between 7pm and 9pm. You will have received the code and mobile home number so you can get there in peace on your arrival. We’ll get to know each other the next day!
Are pets allowed in all areas of the campsite?
Yes, our friends dogs and cats (except category 1 and 2) are allowed, but must be kept on a lead.
What are the refund conditions in the event of cancellation?
If you have taken out cancellation insurance, the insurance company will confirm whether or not the cancellation is covered. If you have not taken out insurance, if you cancel more than 30 days in advance, the deposit will be retained by the campsite. Less than 30 days, the balance will be credited. Consult our general terms and conditions of sale on our website.
Is it possible to change my booking?
You can change your booking by email at least 21 days before the original date of arrival. For further information, please contact reception.
Do I need a deposit?
The deposit is 200 euros for rental accommodation and Freecamp, and is payable before your stay with Swikly, so you don’t have to wait at reception when you arrive.
What documents do I need to provide when I arrive?
Nothing, just give us the name/email used for the booking
What happens on arrival?
Together we check the number of people, any options, present the application and the activities.
Are sheets and towels included in the accommodation?
No, bed linen and towels are not included in the accommodation, except for the Premium category. You can order them as an optional extra
Is wifi free and available throughout the estate?
Wifi is free out of season and charged for from 1 July to 31 August, in order to ensure that use is reasonable and fair.
Is it possible to choose a location?
It is possible to indicate a desired pitch, which will be confirmed by the campsite. The campsite reserves the right to change a pitch if absolutely necessary.
Can a tent be added next to a mobile home?
No, it is not allowed to put a tent next to the mobile home for safety reasons (parking and circulation of cars and emergency services).
Are all mobile homes air-conditioned?
The mobile homes in the Premium range are air-conditioned. Very often, the nights are cool in the pine forest and air conditioning is not necessary.
Does the mobile home have a parasol?
Standard mobile homes have an open terrace and a large parasol.
Which rental properties have a covered terrace?
Trendy mobile homes, and those in the Comfort category, lodges and chalets have a covered terrace.
Can I park my car or van on a site?
Camping pitches are for tents, caravans, motorhomes and vans.
Are mobile homes equipped with dishwashers?
Dishwashers are available in Premium mobile homes.
Do you have accommodation adapted for people with reduced mobility?
We have a chalet adapted for people with reduced mobility, designed for 2 people, with the possibility for 2 other people to sleep in the pull-out bed in the living room.
Is there TV in the mobile homes?
The mobile homes in the Premium category have television, and for the others, it’s an option you can ask for.
Aquatic areas :
Is the pool area open in low season?
The pool area opens as soon as the campsite opens
Are swimming caps and briefs compulsory at the pool?
No, but they are strongly recommended. We tolerate mid-thigh swimming shorts.
Can we eat and drink around the pool?
Signs indicate the pool rules. Food is forbidden and water in plastic containers is tolerated during hot weather.
Is the pool supervised?
The swimming pool is not supervised and children are the responsibility of their parents.
What are the opening times for the aquatic centre?
The pools are open from 10 a.m. to 7 p.m. every day
Is the pool heated?
The pool is heated by a heat pump, depending on weather conditions (tempered to around 23 degrees Celsius).
Is sunbathing free?
Yes, you can of course enjoy the deckchairs by the pool.
Are pets allowed in the pool area?
No, for obvious reasons of hygiene, our animal friends are not allowed in the aquatic area.
Are all the events open to the public without booking?
All events are open to the public, but some can be booked in advance.
At what age are children allowed to take part in activities?
Children aged 6 and over can take part in the activities.
When do the events start in the season?
Activities start at the beginning of the school holidays and run until the end of August.
Should theme evenings be reserved?
Theme evenings at the restaurant must be booked in advance.
How can I get a calendar or schedule of events?
The schedule of events is displayed in several places around the campsite and is also available on the campsite’s app.
Until what time in the evening do the events last?
We endeavour to finish the evening entertainment at around 11.00 p.m. to allow campers to fall asleep peacefully. It is everyone’s responsibility to respect other campers.
Is the campsite close to the town centre?
The campsite is 1.5 km from the town centre and takes 5 minutes by car and 35 minutes on foot to reach.
Where is the nearest tourist office?
Die’s tourist office is 1.5 km away, and the team will give you all the information you need.
Can you walk to a supermarket?
The Lidl and Intermarché supermarkets are a 15-minute walk from the campsite.
Is the campsite served by public transport?
No. However, Die station is a 25-minute walk away and offers TER and bus services to Gap, Valence and the Col du Rousset pass.
Can bicycles be hired at the campsite?
Yes, we hire bikes
Can I hire a cot or high chair?
Yes, you can hire a baby kit consisting of a high chair, a cot and a bath (which cannot be separated).
Is there a nurse on the campsite, with first aid equipment and a room?
There is no nurse on site, but a first aid kit is available at reception. Die hospital is a 5-minute drive away.
Is there a nursery for young children?
We do not offer childcare for children.
Are barbecues available for hire?
We have two communal barbecues (8 fires) to be used with charcoal only and with the utmost caution. We are in a fire-risk zone and have an exemption to authorise barbecues.
Are barbecues allowed on the campsite?
Barbecues and fires are strictly forbidden on the campsite and on the banks of the Drôme.
Barbecues and fires are strictly forbidden on the campsite and on the banks of the Drôme.
The bar-restaurant offers services from morning to night, with snack, afternoon tea, brasserie and takeaway menus.
When do you change empty gas cylinders?
We undertake to change your gas bottle between 8am and 9pm.
Is there a hotline if there are any problems with the accommodation?
You can ring if you have a life-threatening emergency outside reception opening hours.
Do I have to make an appointment to inspect the property when I leave?
You can choose to make an appointment no later than 2 days before your departure for the morning of your departure. You can also choose to leave the key and deposit with us. We will check the property the day after your departure and only come back to you if there are any problems. The deposit will be debited in the event of unpaid cleaning or undeclared breakages.
Is there a mini-market on the campsite?
We have a convenience store selling local produce in the bar-restaurant.
Is there a bread depot?
You can order bread and pastries for the following morning, to be ordered and collected from the bar-restaurant.
Is any work underway or planned?
Every year we plan to carry out work to improve infrastructure and rental accommodation
Is there a cleaning service for mobile homes?
You can take the cleaning option. All you have to do is take the bins to the sorting office and put away the clean dishes.
Does the campsite have a laundry service?
You can rent sheets and towels, and there are 2 washing machines available for free use with a token to be purchased at reception.
Can I use my own washing powder in the laundry?
We supply the detergent with the machine token but tolerate special detergents.